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tolleson youngtown laveen ahwatukee anthem gold canyon arizona az bbb better business bureau a plus rated rating insured bonded top best window windows cleaners cleaning clean washing washers wash screen blind blinds venetian track tracks best professional screen sun screens shutter shutters plantation shade shades cell roll companies company service pane ceiling fan fans light fixture fixtures chandelier chandeliers construction pressure power phoenix apache junction avondale buckeye carefree cave creek chandler el mirage fountain hills gilbert glendale goodyear guadalupe litchfield park mesa paradise valley peoria queen creek san tan valley scottsdale sun city sun city west sun lakes surprise tempe tolleson youngtown laveen ahwatukee anthem gold canyon arizona az bbb better business bureau a plus rated rating insured bonded top best window windows cleaners cleaning clean washing washers wash screen blind blinds venetian track tracks best professional screen sun screens shutter shutters plantation shade shades cell roll companies company service pane ceiling fan fans light fixture fixtures chandelier chandeliers construction pressure power phoenix apache junction avondale buckeye carefree cave creek chandler el mirage fountain hills gilbert glendale goodyear guadalupe litchfield park mesa paradise valley peoria queen creek san tan valley scottsdale sun city sun city west sun lakes surprise tempe tolleson youngtown laveen ahwatukee anthem gold canyon arizona az bbb better business bureau a plus rated rating insured bonded top best window windows cleaners cleaning clean washing washers wash screen blind blinds venetian track tracks best professional screen sun screens shutter shutters plantation shade shades cell roll companies company service pane ceiling fan fans light fixture fixtures chandelier chandeliers construction pressure power phoenix apache junction avondale buckeye carefree cave creek chandler el mirage fountain hills gilbert glendale goodyear guadalupe litchfield park mesa paradise valley peoria queen creek san tan valley scottsdale sun city sun city west sun lakes surprise tempe tolleson youngtown laveen ahwatukee anthem gold canyon arizona az bbb better business bureau a plus rated rating insured bonded top best window windows cleaners cleaning clean washing washers wash screen blind blinds venetian track tracks best professional screen sun screens shutter shutters plantation shade shades cell roll companies company service pane ceiling fan fans light fixture fixtures chandelier chandeliers construction pressure power phoenix apache junction avondale buckeye carefree cave creek chandler el mirage fountain hills gilbert glendale goodyear guadalupe litchfield park mesa paradise valley peoria queen creek san tan valley scottsdale sun city sun city west sun lakes surprise tempe tolleson youngtown laveen ahwatukee anthem gold canyon arizona az bbb better business bureau a plus rated rating insured bonded top best window windows cleaners cleaning clean washing washers wash screen blind blinds venetian track tracks best professional screen sun screens shutter shutters plantation shade shades cell roll companies company service pane ceiling fan fans light fixture fixtures chandelier chandeliers construction pressure power phoenix apache junction avondale buckeye carefree cave creek chandler el mirage fountain hills gilbert glendale goodyear guadalupe litchfield park mesa paradise valley peoria queen creek san tan valley scottsdale sun city sun city west sun lakes surprise tempe tolleson youngtown laveen ahwatukee anthem gold canyon arizona az bbb better business bureau a plus rated rating insured bonded top best window windows cleaners cleaning clean washing washers wash screen blind blinds venetian track tracks best professional screen sun screens shutter shutters plantation shade shades cell roll companies company service pane ceiling fan fans light fixture fixtures chandelier chandeliers construction pressure power phoenix apache junction avondale buckeye carefree cave creek chandler el mirage fountain hills gilbert glendale goodyear guadalupe litchfield park mesa paradise valley peoria queen creek san tan valley scottsdale sun city sun city west sun lakes surprise tempe tolleson youngtown laveen ahwatukee anthem gold canyon arizona az bbb better business bureau a plus rated rating insured bonded top best window windows cleaners cleaning clean washing washers wash screen blind blinds venetian track tracks best professional screen sun screens shutter shutters plantation shade shades cell roll companies company service pane ceiling fan fans light fixture fixtures chandelier chandeliers construction pressure power phoenix apache junction avondale buckeye carefree cave creek chandler el mirage fountain hills gilbert glendale goodyear guadalupe litchfield park mesa paradise valley peoria queen creek san tan valley scottsdale sun city sun city west sun lakes surprise tempe tolleson youngtown laveen ahwatukee anthem gold canyon arizona az bbb better business bureau a plus rated rating insured bonded top best

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Why do some window cleaners charge more than others?
I’ve never had my windows professionally cleaned; what is the normal routine for getting this done?
Do you tip window cleaners?
Are my dogs going to be a problem?
Why is it that some of the windows or mirrors that I clean myself just never get clean?
What form of payment do you take?
It’s Monsoon Season; do people get their windows cleaning this time of year?
Can you walk on a tile roof?
What are water fed pole systems or ionized water?
I only want a few windows and mirrors cleaned, do you do partial cleanings?
Do you have weekend service? 

Q - Why do some window cleaners charge more than others?
A – There are many different ways to clean a window or a window screen.  The method of cleaning used can easily double or triple the amount of time that it takes to clean your windows.  Another factor is care not to damage property such as bent screen frames, getting water on floors or walls etc; these consume time as well.  Since time is money, the method that takes the most time is going to cost the most, but will produce the best results.  Take a look at our Window Cleaning Methods page for more information.

Q – I’ve never had my windows professionally cleaned; what is the normal routine for getting this done?
A – For residential customers after you call or email us we will give you a no obligation estimate over the phone and explain our services.  We don’t like surprises anymore than you, so we will never go over the price we quote you.  For commercial jobs we need to come out on site to do the estimate.  If the price is acceptable to you, next step is scheduling a date and time.  We typically start on the inside first, window tracks are cleaned and then we clean the interior windows.   Once we finish the inside you can take off or run errands while we finish the exterior.  Exterior clean consists of brushing away cob webs around window frames, washing window screens and the windows.

Q – Do you tip window cleaners?
A – Some customers tip and some don’t; there is no obligation to tip.  It’s not something that’s expected; such as in the restaurant industry.  We are grateful you have chosen us as your window cleaning company and don’t expect to be tipped.  

Q – Are my dogs going to be a problem?
A – We love dogs and most of the time they are not a problem.  Once they get used to us we can work around them.  Once in a while we encounter a fearful dog that won’t stop barking or growling; in a case like this we will ask you to contain your dog in a room while we work, or keep the dog inside while we work outside.

Q – Why is it that some of the windows or mirrors that I clean myself just never get clean?
A –
There are a number of reasons why your window or mirror isn’t getting clean.  You could have Defective Glass; this type of glass has a rough surface.  Under a microscope there are a lot of peaks and valleys.  Since it has a rough surface it will attract dirt like a magnet and water spots will be difficult to remove.  To work around this, you must be very good with a squeegee; you can’t use a rag because the rough surface of the glass rubs off particles of the rag leaving smudges.  On the positive side, a squeegee will leave it spotless but you have to be skilled; you may want let us do this for you.

Another reason is that if you have double pane windows, the seals could be leaking.  Once these seals leak, dust and moisture will accumulate on the inside of the double pane glass.  The dirt on the inside of your double pane window will become more noticeable year after year.  The only way to fix this problem is replace the window.  See our Pain With Double Pane Windows page.

Q – What form of payment do you take?
A –
We take all major credit cards, Visa, MasterCard, Discover, American Express, Diners Club, Check or Cash.  You can even split the payment; for example, put half on a credit card and half on a check.

Q – It’s Monsoon Season; do people get their windows cleaning this time of year?
A –
Although Monsoon Season comes; we still clean windows, mostly commercial during this time period.   Some residential customers still have them cleaned for party events.  If your windows are really dirty, even if it rains they will still look good.  What really gets them dirty in a monsoon season is a combination of blowing dust and rain.  We encourage having your Window Coverings, Ceiling Fans, Indoor Light Fixtures and Mirrors cleaned during this season. This is a great time for these services because it is a slow period for us; however right after the monsoon, is the busiest time of year.  Winter season is peak season not only for us but for hotels and most other events and attractions in our valley.

Q – Can you walk on a tile roof?
A –
To access your windows for cleaning it will be necessary to walk on the roof in most cases.  Most tile roofs are Cement Tiles; you can safely walk on these tiles as long as you walk in the lower end of the valleys or lower end of the tile.  Clay or Sand Cast tiles cannot be walked on or they will break.   Sand Cast tiles are usually found on multimillion dollar homes.  

Q – What are water fed pole systems or ionized water?
A –
A water fed pole system uses filtered water and a brush.  Since the water passes through a special filtering process it doesn’t leave water spots.  This method doesn’t clean as well as an old fashioned squeegee but it does provide acceptable results for windows that are too dangerous to access.  Keep in mind that a water fed pole system uses a lot of water which could be a problem for cleaning commercial windows during business hours.

Q - I only want a few windows and mirrors cleaned, do you do partial cleanings?
A -
Yes we do!  For partial cleanings we charge an hourly rate with a minimum charge.  Partial cleanings are not as economical as full package cleanings but they do cost less and it’s a great option if you want to make your house or business look presentable without spending a lot of money.

Q – Do you have weekend service?

A - Yes, we have weekend service available for no extra charge.

Frequently Asked Questions

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